Last updated: September 22, 2017
Along with our representatives, officers, shareholders, subsidiaries,
affiliates, parents, employees, and agents (collectively “Home Chef”
or “we” or “us” or “our”), we provide the Website at www.homechef.com
to you subject to the following Policy, which you acknowledge, agree to
and consent to by using the Website.
discretion. Please periodically review the controlling version of the
Policy. By continuing to use the Website subsequent to us making available
an amended version of the Policy, you thereby acknowledge, agree and
consent to such amendment. You cannot create an account, buy our products
or subscribe to our services without agreeing to this policy.
You represent that you are at least 18 years old and not a person barred
from receiving services under the laws of the United States or other
Information We Collect
We do not collect any personally identifiable information about you
unless you voluntarily submit such information to us. “Personally
identifiable information” includes individually identifiable information
about an individual consumer collected online by us from the individual.
The types of personally identifiable information that we may request
include the following: (a) your real name, (b) your address information,
including postal and e-mail, (c) your telephone number, (d) information
regarding any food allergies you may have, (e) your credit card information
(such information is not stored with Home Chef but is instead passed
through to our payment processor), (f) your internet or mobile activity
information, (g) information regarding the products and services you have
purchased from us, including your histories and tendencies, and (h) any
content, including text, photographs, or other material provided by you.
The purpose of storing this information is to provide you with a
personalized experience, to deliver products to you efficiently and to
improve the design and performance of the Website. We may store your
personally identifiable information alongside non-personally identifiable
information as well.
We do not knowingly collect personally identifiable information from
children under the age of 13. If you are under 13, please do not submit
personally identifiable information to us or use the Website.
We may collect non-personally identifiable information about you in a number
of ways, including tracking your Internet activities through your IP address,
computer settings or most-recently visited URL. We may also ask you to directly
provide certain non-personally identifiable information about yourself, such as
your food preferences.
When you use the Website we might insert some instructions on your computer or
mobile device. These instructions will be in the form of a “cookie” or similar
file. Cookies are small pieces of instruction stored on your hard drive or device,
not on our Website. Cookies may help you navigate the Website as easily as possible.
One form of cookie we may use is associated with Google Analytics advertising.
Our participation in the Google Analytics program will enable Google to collect
non-personally identifying information about your usage of the Website and the
Internet. For more about how Google uses that data, and how to opt out of
Google Analytics, please see this webpage:
We may also use web beacons. A web beacon is an invisible graphic on a web
page or email that is programmed to collect non-personally identifiable information
about the use of a given website or newsletter, such as whether or not an email
is opened and viewed.
Your Illinois and California Privacy Rights
Certain state laws permit our customers who are Illinois or California
residents to request certain information regarding disclosure of
personally identifiable information to third parties. In particular,
the law provides that companies must inform consumers about the
categories of personal information that have been shared with third
parties, the names and addresses of those third parties, and examples of
the types of services or products marketed by those third parties.
To make such a request, please write to us at: to firstname.lastname@example.org
or by mail at Home Chef, 400 N. Michigan Ave., Suite 1400, Chicago, IL,
60611; Attention: Legal. Please allow 30 days for a response.
“Do Not Track”
Some browsers have a “do not track” feature that lets you tell websites
that you do not want to have your online activities tracked. At this
time, we do not respond to browser “do not track” signals.
There are methods to opt out of some behavioral advertising. To
learn more about behavioral advertising or to opt-out of this type
of advertising, visit the Network Advertising Initiative website
(http://www.networkadvertising.org/) and the Digital Advertising
Alliance website (http://www.aboutads.info/).
How We Use Your Information
We typically use your information to deliver products to you and
to improve the design and performance of the Website. We may use
your information to deliver to you, among other things,
communications, newsletters and marketing materials from us.
These messages could include changes to features of our service
and additional email messages about our products, services, contests,
and promotions that we feel may be of interest to you. If you
no longer wish to receive these types of promotional communications
from us, you may select the unsubscribe link which is present in
each email, you may contact customer service at any time or you may
email email@example.com. Opting out may prevent you from receiving
email messages regarding special offers, improvements, or other updates
from Home Chef. Your information may also be used to personally
contact you when necessary.
By using the service, you do consent to us providing your information
to third parties that assist us in the operation and delivery of
our Website, products and services, or who may communicate with you
about offers and services from Home Chef. We will take reasonable
steps to require any such third parties to comply with the terms of
Policy, we will not provide access to your personally identifiable
information to third parties for any purpose. You may provide us with
an email address for a recipient if you wish for us to send them a
promotional offer to try our services. We may share your information
with such recipients. Such recipients will not be opted in to any
third-party marketing distribution lists without their permission.
We may share your information with other companies (including select
data cooperatives) whose products and services you may find useful.
These companies may contact you in order to provide you with
information about these products and services. If you prefer that we
do not share your name and address as provided in this paragraph,
please email us at firstname.lastname@example.org. It is important to
understand that with some companies, your information must be shared
in order to receive services you have requested through the Website.
Opting out of sharing your information for marketing purposes will
not prevent your relevant information from being provided to shippers
when you order products for delivery or from other sharing for
non-marketing purposes. Similarly, this will not prevent us from
sharing information as and to the extent it is combined or aggregated
(in a non-personally identified manner) or otherwise analyzed by us
or our service providers.
even if we undergo a business transition. However, we may transfer
your information to a successor person or entity upon an acquisition or
other corporate reorganization. You hereby consent to such transfers,
and we may assign and transfer all of the rights, benefits, duties,
We may disclose your information if, among other things, we have a good
faith belief that we are required to do so by law or if acting with a
good faith belief that such disclosure is reasonably necessary to: (1)
comply with legal process; (2) enforce this Policy or the Terms and
Conditions; (3) respond to legal claims; (4) respond to your requests for
customer services or transaction completion; or (5) protect the rights,
property or personal safety of the Website's users or the public.
If you do not want us to share or disclose your information as stated herein,
please do not use the Website or submit personally identifiable information.
Security and Storage
We primarily store your information in the United States. Some
information may be stored elsewhere. You authorize us to do so.
We take commercially reasonable steps to safeguard and deter
unauthorized access to your information. When we collect or
transmit sensitive information such as a credit or debit card
number, we use industry standard methods to protect that information.
Although we take reasonable measures to safeguard against unauthorized
disclosures of your information, no e-commerce platform, website,
electronic database or system is completely secure.
Third Party Websites
The Website might contain links to other websites, such as “social
media” sites. We are not responsible for the privacy practices or
the content of such services. When you submit information or data
to third parties, their privacy policies, not ours, will govern
their use of the information and data. You should review the privacy
policies and terms of service of all such third parties. We do not
make any representations regarding the policies or practices of such
Accessing or Updating Your Information
We allow you to access and change or modify your information as
previously provided. You may do so by contacting us at
email@example.com. To protect your privacy and security, we will
take reasonable steps to verify your identity before granting access
or making changes or modifications. Unfortunately, we cannot always
ensure that such changes or modifications will be reflected in all
iterations of your information as previously stored.
Please remember that any information that you disclose on public
portions of the Website, such as “comments” forums, may become
widespread. You should exercise caution when deciding to disclose
your personally identifiable information.